Privacy Policy - Software Supply Source

1. Introduction

At Software Supply Source (“we,” “us,” or “our”), we are firmly committed to respecting and protecting the privacy and personal data of our users, customers, and website visitors. This Privacy Policy outlines our practices regarding the collection, processing, use, disclosure, and protection of personal information through our website, softwaresupplysource.com. We are committed to upholding the highest standards of data protection as required under global privacy frameworks, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of the Policy and Data Controller Role

This Privacy Policy applies to all visitors to and users of the Website, including those who make purchases, create accounts, or otherwise interact with our services and products. Software Supply Source is the data controller responsible for your personal data as outlined herein. This document governs the handling of personal information collected both directly and indirectly through softwaresupplysource.com and associated platforms.

3. Categories of Data Processed

We collect and process various types of personal data, depending on your interactions with the Website and the services you use:

a. Usage Data
This includes data such as browser type, internet protocol (IP) address, access times, pages viewed, referral source, session duration, and other diagnostic information related to your use of softwaresupplysource.com.

b. Account Data
Information provided when creating an account such as your full name, physical address, email address, and telephone number.

c. Profile Data
Includes data relating to your preferences, purchase history, browsing habits, and selections you make while using our services.

d. Communication Data
Correspondence sent via customer service, email, or contact forms—including your questions, responses to surveys, or support tickets.

e. Technical Data
Device type, operating system/browser details, network type, system configurations, and other similar technical identifiers.

f. Transaction Data
Payment method (processed securely via third-party providers), billing and shipping addresses, order history, delivery tracking, and related transactional records.

g. Preference Data
Your communication choices including marketing and newsletter opt-ins, product interest categories, and cookie consent selections.

4. Legal Bases for Processing Personal Data

We process your personal data under the following legal bases, in compliance with applicable privacy laws:

– Consent: When you have given explicit consent (e.g., for marketing emails or use of non-essential cookies).
– Contract: When processing is necessary to perform a contract to which you are a party (e.g., purchase fulfillment).
– Legitimate Interest: For purposes such as improving user experience, security, fraud prevention, or service analytics, provided these interests are not overridden by your data protection rights.
– Legal Obligation: When processing is required by applicable legal or regulatory obligations.

5. Your Rights Under GDPR and CCPA

You have several rights in regard to your personal information, which we respect and facilitate:

– Right to Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or outdated information.
– Right to Erasure (“Right to be Forgotten”): You may ask us to delete your personal data where grounds exist.
– Right to Restriction: You may request limitations on how we process your information.
– Right to Data Portability: You may request a copy of your personal data in a structured and commonly used format.
– Right to Object: You may object to certain types of processing, including marketing.
– Right Not to be Discriminated Against: Under CCPA, you have the right not to face discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement robust physical, technical, and organizational security measures to protect your personal data. These include:

– Data encryption, both at rest and in transit.
– Strict access controls with audit trails.
– Regular penetration testing and vulnerability scans.
– Secure backup systems to maintain data integrity.
– Employee privacy training and internal data governance policies.

Despite our efforts, please be aware that no security measure is infallible. You share information at your own risk, though we continuously work to mitigate these risks.

7. International Data Transfers

If you access softwaresupplysource.com from regions outside the server hosting locations, your data may be transferred internationally. We ensure such transfers are carried out in accordance with applicable data protection laws, using mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions by the European Commission, or other lawful safeguards.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting obligations. Data retention periods vary as follows:

– Usage and Technical Data: Retained for up to 26 months for analytical purposes.
– Account and Profile Data: Retained while your account remains active and up to 7 years thereafter.
– Transaction Data: Retained for up to 10 years due to financial and tax laws.
– Communication Data: Retained for 3 years unless otherwise legally required.
– Marketing and Preference Data: Retained as long as legally allowable or until withdrawal of consent.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance the user experience and collect analytics. Categories of cookies used include:

– Essential Cookies: Required for the website to function properly (e.g., shopping cart, login sessions).
– Functional Cookies: Enhance user experience (e.g., language and region preferences).
– Analytics Cookies: Help us understand how users interact with softwaresupplysource.com, using tools like Google Analytics.
– Performance Cookies: Track system performance, load times, and user behavior to optimize speed and responsiveness.

10. Cookie Management and Legal Compliance

Users are notified about cookies upon first visit via a consent banner, complying with GDPR and CCPA. You have the right to:

– Accept or reject non-essential cookies.
– Adjust preferences via our Cookie Settings tool.
– Use browser settings to delete or block cookies.

Rejecting cookies may affect your user experience or disable certain website functionalities.

11. Protection of Children’s Data

softwaresupplysource.com is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from minors. If we become aware that personal information has been collected from a child without verified parental consent, we will promptly delete such data. Parents or guardians who believe their child has provided personal data can contact us at [email protected].

12. Policy Updates

This Privacy Policy may be revised periodically to reflect changes in legal, regulatory, or operational requirements. We encourage users to review this page regularly for updates. Where appropriate, we will notify you of material changes through the Website or by direct communication where feasible.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: https://softwaresupplysource.com

We are committed to maintaining your trust and comply fully with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Please feel welcome to reach out at any time with your privacy concerns.